JK Personnel

 Our Client

Our Client is a Marketing Digital Agency with a number of offices in the UK, this role is based for their London office with currently 300+ staff. The Client Services Department manage the Client relationship as well as managing the internal process and systems.  They take the responsibility for ensuring a project is delivered to brief, to time and to budget.  They ensure that they exceed Client and Agency expectations.  Their role is ensuring a great creative product and a robust technical solution should not be underestimated. 

Key Accountabilities:

• Focus energy on building and maintaining mutually agreeable Client relationships.  Spend time with the Client, getting to know them and what they do. 
• Keep your Client organised and ensure they understand and appreciate Agency procedures and policies
• Demonstrate enthusiasm and excitement for the Client’s business and market, ensure you know as much (if not more) as they do
• Respond to new briefs, develop plans, strategies, mechanics, creative documents, budgets and presentations
• Take ultimate responsibility for delivering commissioned projects accurately, to budget, on time and to an agreed standard.  Make sure you know how jobs are going

• Take a proactive approach to increase business with your Clients – ensure growth plans are developed.  Be involved in the planning stages of the Client’s marketing and technical plans

• Maintain regular involvement on new business; attend initial meetings, manage the pitch process and present at key meetings and pitches as well as managing the development of concepts within the Agency

• Write outstanding creative briefs, hold creative debates, provide constructive feedback and ultimately ensure that the best possible creative product is delivered to the client

• Be aware of the Agency’s forecasts (income and turnover) as a whole and proactively seek opportunities to maximise profitability and income
• Ultimately, you should truly acts as a member of your clients’ marketing department working strategically across the business and ensuring that working with the agency is a pleasure.

 Key Requirement

• Must have agency digital experience
• Must have experience with paid search, emailing, web design, creative production, web banners and mailshots.
• 99\% of digital experience is essential

If you have the above experience please apply by sending your CV or call us.

Location:   Central London

Salary:    ££40,000 - £45,000

Education:   Advanced Degree

Career level:   Senior (5+ years of experience)